News Release
Miami, FL (June 30, 2010)
DATATEL COMMUNICATIONS INC, a leader in Hosted IVR Telephone Payment Solutions, announced today that it has received certification from Heartland Payment Systems to process transactions via its Exchange host. This provides a simple and secure way for Heartland’s customers to take payments over the telephone.
Datatel’s Hosted Telephone Credit Card Payment Gateway provides businesses and organizations with the ability to automate processing of payments over the telephone 24/7, while meeting Payment Card Industry (PCI) security requirements.
Receiving certification from Heartland allows Datatel to provide Heartland’s clients with an easy and secure way to take payments over the telephone without human intervention, 24/7, in a PCI compliant environment. As well, Datatel will be including Heartland as a preferred credit card processor for its Hosted IVR Credit Card Payment Gateway service as a standard option.
As a hosted solution, Datatel provides a telephone payment platform, secure connectivity to credit card processors, secure connectivity to back-office systems, plus a Payment Card Industry-(PCI) compliant environment with dedicated support.
As a hosted telephone payment solution, and by working with Heartland Payment Systems, we are removing the barriers that have prevented businesses and organizations from cost-effectively implementing secure payments by phone,
said Barnard Crespi, Datatel CEO.
In addition to cost savings, customers also benefit from having access to the latest technology, a PCI-compliant environment and dedicated support. By avoiding the time commitment of dedicating development resources, keeping up with card industry security requirements, hardware and telecommunication infrastructure; customers enjoy rapid and worry-free implementation.
About Datatel Communications Inc
Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. Datatel’s IVR success comes from over 26 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and security. For additional information, please visit www.datatel-systems.com.
For Information:
http://www.datatel-systems.com/ivr-payments
About Heartland Payment Systems
Heartland Payment Systems, Inc. (NYSE: HPY), the fifth-largest payments processor in the United States and delivers credit/debit/prepaid card processing, gift marketing and loyalty programs, payroll, check management and business solutions to more than 250,000 business locations nationwide. Heartland is the founding supporter of The Merchant Bill of Rights, a public advocacy initiative that educates merchants about fair credit and debit card processing practices. For more information, please visit HeartlandPaymentSystems.com, MerchantBillOfRights.org, CostOfABurger.com and E3secure.com.
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
