News Release
Miami, Florida (April 14, 2015)
Datatel Communications Inc. releases IVR Pay-by-Phone Services for Medical Practices. Medical practices and labs can collect payment for bills 24/7 over the telephone. It’s fully automated and meets all industry security requirements.
Datatel Communications Inc., a leader in IVR Credit Card Payments on the Cloud, recently introduced Pay-by-Phone for Medical Practices, a fully automated HIPAA compliant service to take credit card payments securely over the telephone 24/7.
Designed especially for small to medium sized medical practices and medical laboratories, this IVR Pay-By-Phone service boosts efficiency as it eliminates the need to dedicate valuable staff time to taking payments, saving both time and resources.
Patient experience is also enhanced as payments can be made 24/7 instead of only during business hours and an instant confirmation of payment is offered in the form of an SMS Receipt delivered to the patient’s mobile phone.
Besides the extensive benefits this new Pay-by-Phone service can bring for medical practices and their patients, it is still cost effective and easy to implement with ready-to-go plans that allow practices to use their existing merchant account. For practices with greater business demands, Datatel also offers a Pro Plan to provide more options to meet those needs.
About Datatel
Datatel provides the most cost effective and easy-to-deploy IVR Payment Platform for 24/7 credit card and ACH payment processing over the telephone. As a PCI-DSS compliant Cloud service, there is no software or hardware to buy or install. We also provide connectivity to all major credit card processors in the US and Canada – allowing our clients to continue using their existing merchant account and banking relationships.
With Datatel’s IVR services, the handling of sensitive credit card information by sales, service delivery, customer service agents and in-house self-service IVR is removed, therefore helping our clients achieve PCI compliance. Our services are employed by business and service providers to automate a wide range of customer interactions over the telephone.
For additional information, please visit http://www.datatel-systems.com.
Media Contacts:
Julie Huang
800-831-6660 x 255
Email: www.datatel-systems.com/ivr-payments/request-paybyphone
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
