Toronto, Canada / Miami, FL (November 12, 2024)
Datatel, a leader in secure payment technology, is proud to announce the latest innovation within its CryptoIVR™ PRO IVR Payments solution: Embedded PCI Compliance. This transformative approach to delivering IVR Payment applications integrates PCI compliance directly into Datatel’s CryptoIVR™ PRO solution. With Datatel’s CryptoIVR™ PRO IVR Payments combined with Embedded PCI Compliance, merchants can securely manage IVR payments while simultaneously addressing their PCI requirements beyond just phone payments.
With this major addition, Datatel is expanding its mission beyond just descoping payment channels. With PCI Navigator now fully part of CryptoIVR™ with Embedded PCI Compliance, merchants have immediate access to an efficient PCI compliance pathway. That streamlines the PCI compliance process from start to finish, offering tailored guidance on PCI Self-Assessment Questionnaires (SAQs), policy management, and ongoing reporting requirements. With Datatel CryptoIVR PRO IVR Payments businesses benefit from compliance which extends beyond the IVR Payments and that covers all their payment channels.
“CryptoIVR PRO was already helping our clients reduce risk by eliminating sensitive credit card data from their environment,” said Barnard Crespi, Co-CEO at Datatel. “With Embedded PCI Compliance powered by PCI Navigator, we’re taking it a step further to ensure our clients can efficiently manage their entire PCI compliance journey—not just IVR payments but all facets of compliance, from documentation to reporting.”
Datatel’s Embedded PCI Compliance, powered by PCI Navigator, simplifies complex PCI compliance demands, giving merchants a comprehensive service toolkit that ensures secure transactions and provides robust support for staying compliant year-round. This holistic approach underscores Datatel’s commitment to empowering businesses with advanced payment technology that removes compliance burdens and keeps them focused on growth.
For more information about CryptoIVR PRO, PCI Navigator, and Embedded PCI Compliance, visit us Here or contact us at 800-831-6660.
About Datatel
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure, and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services, Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers’ payment ecosystems and advocating for payment security standards globally.
Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come
Our success comes from investing in our people, our customers, our partners, and our technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
