Process Payment By Phone 24/7 and Remain PCI Compliant
DatatelPay-By-Phone xPressRELIEF IVR Payments was designed to help you rapidly respond to changes to your business and work-force that you might have had to implement as a result of the COVID-19 Pandemic.
Datatel’s PCI Compliant IVR Payments, provides your business with the most Robust and Cost-Effective way to securely and easily process payments over the telephone 24/7, remove your employees from handling credit card information and seamlessly plugs into your existing merchant account and business systems. And, it can be up and running in just days!
DatatelPay-By-Phone xPressRELIEF, offers your customers the convenience of securely paying by phone 24/7 with their credit card or debit card while eliminating the risks that can arise from your agents/staff handling credit card information!
We understand that every business has unique needs. That’s why we offer various options to choose from to fit your business needs that are quick-to-configure, offering you rapid deployment, the highest level of payment security, and a range of options that will help you adapt!
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With DatatelPay-By-Phone:
- Your customers can securely make phone payments 24/7 outside your regular business hours
- You are able to reduce stress on your staffing resources and make operations more efficient and responsive by not having to devote time to handling payment-related calls.
- Maintain PCI Compliance while you re-deploy your staff to
work-from-home
- Comply with industry security requirements (PCI and HIPAA)
- You can handle many concurrent calls without ever missing a payment
- Transactions flow directly into your existing merchant account without having to make any changes
- Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments, in a PCI Compliant environment
- You can be up in running in a few days!
- No Long-Term Commitments required – Month-To-Month Plans are available for as long as needed
Find the right IVR Payments fit for your business.
We understand that the needs of every business are unique to them and therefore we provide you with the flexibility to choose from various version and options to meet your specific business needs. NO Long-Term Commitments – Month-To-Month Plans
Customer Self Service |
Agent Assist |
CORE – Data Exhange |
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**For real-time data exchange inquire about our PRO Editions |
Feature Rich to Meet Your Needs
CONFIGURABLE
Select from pre-built templates with configurable options for a wide range of business applications and industries
SECURE
Encrypted Interactive Voice Response Technology (CryptoIVR™) designed just for payments in a PCI Compliant environment
CONNECTED PAYMENTS
Connectivity to all major payment gateways in the US and Canada, allowing you to continue using your existing merchant account
REPORTS
Real-time reporting and analytics
BRANDED
Branding to your business with custom voice prompts using Professional Voice Talent
MOBILE RECEIPTS
Providing your callers the option to receive an SMS Payment Receipt, sent directly to their mobile phone
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”