Selecting The Right Voice Talent For Your IVR Survey

Posted: Nov 27, 2009

Selecting Voice Talent for your IVR survey is a key consideration, as she/he will be representing your company; she/he is your spokesperson. As well, she/he should have experience in recording prompts for IVR surveys, as the pace, pronunciation, and intonation is important to keep the caller engaged.

Your IVR Survey Project – How You Can Get More People To Participate

Posted: Sep 09, 2009

If you are running a survey using IVR, or planning on doing so, here are a few things you can be doing to increase the number of people who want to participate in your IVR survey?

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Joe Grossman, Sr. Vice President, 121 Direct Response

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Ryan McCullough, Marketing Manager, Aegon Direct

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Bob Griffin, VP of Operations, MedA/Rx

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Director of Student Accounts

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Anne Pennell, VP, Customer Services Operations, Standard Life

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Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance
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