IVR Payments 101
What Types of IVR Payment Configurations are there?
Posted: Dec 04, 2024Discover how Customer Self-Service enables 24/7 automated payments, reducing staff workload while enhancing customer convenience. Or learn how Agent Assist provides a personal touch by allowing agents to guide customers through secure payment transactions without ever handling sensitive payment data.
What are IVR Payments?
Posted: Jul 11, 2023IVR Payments, employs automated Interactive Voice Response technology to enable customers to make payments over the telephone.