If your business accepts credit card payments by phone you are already aware of the time and effort it requires on the part of your staff to answer those phone calls and to manually reconcile your credit card payments with your accounting and other business systems. When you automate the pay by phone process to provide your customers with the security and flexibility to make a payment 24/7, it is likely that you will also want to automate the process even further so that you are notified every time you receive a payment. To make this easier, Authorize.Net offers an out of the box solution called Webhooks that works with Datatel’s Pay-By-Phone xPress (IVR Payments) to make your payment reporting much simpler and your business more efficient.
When you combine Datatel’s Automated Pay-By-Phone xPress with Authorize.net’s Webhooks you can optimize your accounting and operation processes so they are faster, simpler, and more efficient. Authorize.Net’s Webhooks are automated notifications that respond in real time to events in your Authorize.net account. All a business needs to do is sign up for the events that it wishes to receive notifications for, and designate the URL to send the notifications to. For example, when a customer pays you through your Datatel Pay-By-Phone xPress, Authorize.Net Webhooks will notify your internal systems that you have received that payment, including all the payment details.
If you are using Datatel Pay-By-Phone xPress in combination with Authorize.Net as your payment gateway, Webhooks is a simple plug-in that significantly enhances your payment system’s capability at no additional cost. Once it is implemented you will have the capability to receive all payment transaction details in real time. These include amount of payment, the status of the transaction – i.e. whether it was accepted or declined – and other information as well.
Integrating Webhooks into your business systems may involve some additional front-end technical work on your part,However, this will be more than made up for on the back end in terms of the cost and operational efficiencies it will mean for your business. These include not only those benefiting your accounting operations, but other business processes that depend on your getting paid.
Contact us to learn more how to Leverage Authorize.Net Webhooks with Datatel’s Pay-By-Phone xPress for Real-Time Payment Notifications and Business process automation
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
