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IVR Payments Simplified

A Complete Guide for a Successful

IVR Payments Implementation

Dear Valued Reader,

This guide is intended to help you get your IVR Payments (Pay-By-Phone) off the ground quickly and implement a caller experience that results in high customer satisfaction.

With the assistance of this guide, you be able to avoid many common mistakes, make more informed decisions and focus on getting the most from your Pay-By-Phone / IVR Payments implementation.

Included in this guide you will find:

  • Pay-By-Phone (IVR Payments) The Basics
  • Examples of Types of Implementations
  • Identifying Your Needs – questions that will help you have a successful implementation.
  • Pay-By-Phone Simplified: An overview of the key elements


We trust that you will find this resource helpful, but if you have more questions or would like to explore the full range of Pay-By-Phone features for your IVR Payments, please Contact Us.

To Your Success,
The Datatel Customer Success Team
Telephone: 800 831 6660

What our clients are saying about us

I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.

Joe Grossman
Sr. Vice President, 121 Direct Response