Miami, Florida / Toronto, Ontario (May 25, 2021)
Datatel Communications Inc. / Datatel Inc. in Canada, a provider of IVR Payments and Payment Technology for over 20 years announced today its inclusion in the Visa Small Business Hub. The Visa Small Business Hub brings together tools and resources from Datatel and other leading solution providers to help the SMB entrepreneurs build stronger customer relationships and expand their businesses.
In participating in this important effort, Datatel offers a dedicated resource page on the Visa Small Business Hub to help businesses understand how Datatel’s secure and easy to implement and operate remote payments and curbside pick-up solutions can assist them with streamlining payments, customer communication and curbside pick-up.
Remote payments and curbside pick-up are a lifeline for retailers in a time of social distancing and restrictive regulations. Datatel’s Curb&Go™ provides retailers of any size with a unified, secure solution for remote payment, communication and curbside pick-up that automates communication with shoppers, freeing up valuable time so they can run their business. Shoppers receive notifications when it’s time to pay, when their order is ready to be picked-up and have the ability to check on the status of their order. Datatel’s Curb&Go™ levels the playing field with a feature rich solution that every retailer can afford.
Further building on this important collaboration, Datatel will launch additional service bundles designed specifically to address the evolving needs of small businesses through these challenging times.
We look forward to joining Visa the world leader in digital payments and the select group of industry leaders that are part of the Visa Small Business Hub to support the small business community through these unprecedented challenging times
Said Barnard Crespi, Datatel’s Co-CEO. During these very difficult times we are focused on making it easier for businesses to rapidly implement remote payments and Curbside pick-up processes to service their customers in a secure, safe and cost-effective way
The Visa Small Business Hub offers a centralized access point for businesses to review a broad range of tools, solutions, special partner offers and actionable tips to support businesses through COVID and beyond. For more information on the Small Business Hub visit: https://usa.visa.com/run-your-business/small-business-tools/small-business-hub.html
About Datatel
Twenty-four years ago, we launched Datatel with the vision to deliver innovative payment software, and secure IVR communication solutions to help our clients become more agile, profitable, secure, and successful.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
