Automate your bill payment reminders and get paid on time!
Accelerate your accounts receivable and reduce costs
With Datatel’s Reminders you will have at your fingertips all the tools needed for you to scale your bill payment communication and accelerate your accounts receivable collections.
Datatel’s Reminders enables you to deliver friendly payment reminders to your customers by employing a combination of Voice (IVR) and Text Messages (SMS) designed to speed up, customize and simplify your accounts receivable collections.
With Datatel’s Reminders you can:
- Improve Your Cash Flow: Accelerate your invoice-to-payment time and reduce the number of accounts that go to collections
- Save money. Datatel’s Reminders get the job done at a fraction of the cost of mail reminders, calls from your accounts receivable team, or your collection agency
- Direct Payments to all your payment channels providing your customers with the flexibility of paying bills when it’s convenient to them.
- Stay in constant and effective communication with your customers. Datatel’s Reminders allows you to choose the message content and delivery schedule.
- Improve Customer Satisfaction: Proactively engage customers with payment reminders instead of waiting for accounts to turn delinquent. Your customers will appreciate the soft
collection
approach resulting in a better overall customer experience.
Datatel makes getting started as simple as possible by helping you select which plan below best fits your business needs:
Reminders Express
- Allows you to choose from a library of voice and text messaging payment reminder templates OR we will tailor these to your specific needs
- Professionally recorded to reflect your branding
- Live Person and Voice Mail detection to optimize the recipients call experience
- Web based scheduler. Choose the content template (voice and TXT), upload your AR file, schedule and forget
- Web based reporting
- Get results in real time
Reminders PRO
All the features included in the Express, plus
- Programmatic Voice and TXT Message delivery to maximize results
- Fully automated AR file exchange and scheduler.
- Flexible data exchange with your in-house systems
Combine with IVR Payments (Pay-By-Phone) enabling your customer to make a payment following the reminder call/text messages over the telephone 24/7 in a PCI Compliant environment.
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What our clients are saying about us
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
Jeff Boatman
Global Client Solutions
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