Focusing on how to successfully implement Interactive Voice Response (IVR) in a wide range of business environments. Bringing to you insight, and best practices accumulated over 20 years of industry experience and on-going innovation.
Provides a framework to achieve your IVR Payments project objectives. You will avoid many common mistakes and be able to focus on getting the most from your Pay-By-Phone / IVR Payments implementation.
This workbook will help you to overcome the challenges of preparing and selecting the most effective customer satisfaction IVR survey questions, successfully execute your IVR Survey in record time and more!
This guide provides you with a practical understanding of how PCI can impact your business when collecting credit card payments over the telephone.
Implementing Automated Pay-By-Phone can help your medical practice process patient payments 24/7 over the telephone, reduce operational costs, reduce the load on your administration/billing team
This article explores how IVR Payments can save your organization thousands of dollars a year.
Today’s consumers expect to be able to buy and receive services when it is convenient for them. Consumers want to do business on their terms and in their own time.
Disguised in this maze of analysis, evaluations and decisions that managers must make, is the potential of exponential cost savings.
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Gerry Henstra CEO, Henstra Business Solutions