Remote Payments and Curbside Pick-up is a new lifeline for retailers in a time of social distancing and restrictive regulations. DatatelPay Curb&Go™ provides retailers of any size with a unified solution for remote payment, communication and Curbside pick-up that is both secure as well as simple to implement and operate. DatatelPay Curb&Go™ automates the communication with shoppers, freeing valuable time so you can run your business. Shoppers receive notifications when it’s time to pay, when their order is ready to be picked-up and the ability to check on the status of their order. DatatelPay Curb&Go™ levels the playing field with a feature rich solution that every retailer can afford!
The Only Solution Built With Retail Curbside Pick-up in mind!
KEY FEATURES
Simple to Implement
DatatelPay Curb&GoTM works with your existing order taking processes no matter how simple or sophisticated it is
Easy to Use
Simply enter the shopper’s order amount and contact details and DatatelPay Curb&Go™ manages the communication, payment and pickup process with shoppers
Shopper Communication
Shoppers automatically receive payment and pickup details by Email and Text Messaging. You control of all messaging content.
Payment Convenience
Shoppers can securely pay anytime: Online via payment-link, or by 24/7 Pay-By-Phone/IVR Payment
Payment Notification
You are notified in real-time when each order is paid, so you can prep the order for pick-up and keep your customer informed
Order Readiness Tracking
Shoppers can track their order – each payment confirmation includes a link to check their order status
Curbside Pick-Up
When the order is ready shoppers receive an instant Pick-up Notification via Email and TXT Message which includes a QR code to identify the shopper at pick-up
Shopper Verification
Simply scan the QR code with any IOS or Android device. The order will be displayed on the store associates mobile phone.
You can also search for orders in the Curb&Go™ dashboard and send an Instant SMS Pick-Up Code to your shopper when they arrive for pick-up. Easy and secure!
Multi-Location Support
Supports an unlimited number of stores with unique merchant accounts (MIDs) so businesses with multiple locations/stores can manage shoppers at the store level and route payments per location just the way you are used to.
Distant Payments, Communication & Curbside Pick-up Made Easy!
With DatatelPay Curb&Go™
- Initiate remote distant payments from an easy to use on-line merchant portal
- Omni-channel payments – Direct your customers to On-Line Payment-Link and/or Automated 24/7 Pay-By-Phone
- Keep using your existing merchant accounts. If you have multiple merchant accounts one for each store, we have you covered
- Order verification for 100% accuracy
- Multi-channel automated communication with shoppers via Email and TXT messaging
- Multi location messaging – tailor messaging to each of your stores with a built-in content editor so you can brand it to your business
- Built-in reminders: remind customers when you haven’t received payment or when the order has not been picked-up
- Pick-up notifications with QR Code that you can read using any iOS or Android device (no special software is required).
- For added security and safety – instant verification code via TXT Message
Remote Distant Payments, Communication & Curbside Pick-up Made Easy!
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”