How Datatel CryptoIVR™ Payments Connects with CHR Solutions – Omnia360e For a Seamless and Quick IVR Payments Implementation

Posted: Nov 03, 2024

Datatel's CryptoIVR™ payments solution, combined with CHR Solutions – Omnia360e powerful customer care and billing tool, provides an automated, secure, and PCI-scope-reducing way for Broadband providers to handle phone payments, enabling rapid implementation and immediate operational benefits.

How Datatel CryptoIVR Payments Connects with Global Payments For a Seamless and Quick IVR Payments Implementation

Posted: Nov 03, 2024

Datatel's CryptoIVR™ payments solution offers an automated and secure way for your business to handle Phone Payments, reduce your PCI scope and enhance your customers’ card data security. When combined with the power of Global Payments, your business can achieve rapid implementation and immediate operational benefits, making for a powerful payment processing combination.

New PCI SAQs for PCI v4.0.1

Posted: Oct 16, 2024

The PCI Security Standards Council has just made it easier for businesses to check if they’re meeting the latest security standards by releasing updated Self-Assessment Questionnaires (SAQs) for PCI DSS v4.0.1.

Source Defence How It Works – Meeting PCI 4.0 eSkimming Requirements 6.4.3 and 11.6.1

Posted: Oct 03, 2024

Strengthening Web Application Security with Behavior-Based Defenses: Meeting PCI 4.0 eSkimming Requirements 6.4.3 and 11.6.1.

IVR Payment Solutions for First-Time Buyers

Posted: Sep 10, 2024

IVR Payments are a great way for businesses to accept payments over the phone in a way that is fully automated, available 24-7, and secure. With IVR Payments Solutions you can offer your customers the convenience of easily paying by phone while you enjoy the security of knowing you are PCI compliant!

Secure Your Business with Hassle-Free IVR Payments and PCI Compliance

Posted: Sep 09, 2024

Protecting sensitive payment data accepted over the phone while managing PCI compliance can be overwhelming. That is why Datatel now offers a bundled services solution that provides a simple, powerful way to secure your payments by Phone while reducing your PCI compliance workload.

How Datatel CryptoIVR Payments Connects with CardConnect CardPoint – Seamless and Quick IVR Payments Implementation

Posted: Aug 28, 2024

Datatel's CryptoIVR™ payments solution, combined with CardConnect CardPointe payment processing, provides an automated, secure, and PCI-scope-reducing way to handle phone payments, enabling rapid implementation and immediate operational benefits.

Keeping Donor Data Safe: Simple PCI Guidelines for Nonprofits

Posted: Aug 21, 2024

Learn simple PCI guidelines to help nonprofits protect donor data and secure credit card transactions, ensuring compliance with Payment Card Industry Data Security Standards (PCI DSS)

The Need and Benefits of Upgrading Payment Systems for Ontario Hospitals

Posted: Aug 13, 2024

Hospitals in Ontario play a crucial role in delivering quality healthcare to the community. However, behind the scenes, many of these institutions still struggle with outdated financial processes, particularly when it comes to managing patient payments. In an era where efficiency is key, continuing to rely on manual account reconciliation not only creates unnecessary work but also leaves room for significant errors. Fortunately, there’s a straightforward solution: upgrading payment systems to integrate with existing business systems.

IBM Report – Data Breaches Reach $4.88 – Million in 2024 – Leveraging PCI Compliance to Combat the Growing Issue of Data Breaches

Posted: Aug 07, 2024

IBM Report – Data Breaches Reach $4.88 – Million in 2024 – Leveraging PCI Compliance to Combat the Growing Issue of Data Breaches

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“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance
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