Join Barnard Crespi, Datatel's Co-CEO, and Jonathan Riech, Healthcare Solutions consultant, as they discuss how the Canada Post Strike is affecting Hospitals in Canada and how digital solutions like text messages, email, and voicemail reminders can help bridge this gap

Discover how Customer Self-Service enables 24/7 automated payments, reducing staff workload while enhancing customer convenience. Or learn how Agent Assist provides a personal touch by allowing agents to guide customers through secure payment transactions without ever handling sensitive payment data.

Having staff accept credit card payments over the phone can be a convenient option for businesses and organizations, but it also brings with it specific security obligations under the Payment Card Industry Data Security Standard (PCI DSS). For organizations that manually enter customer credit card data into a virtual terminal (VT), compliance isn’t just about using a PCI-compliant virtual terminal or PCI compliant card entry application; it begins well before the card information is keyed in. Let’s explore what the PCI DSS requires for handling these transactions, particularly under the Self-Assessment Questionnaire (SAQ) C-VT, and discuss some alternatives that can reduce your PCI compliance burden.

Datatel's CryptoIVR™ payments solution, combined with CHR Solutions – Omnia360e powerful customer care and billing tool, provides an automated, secure, and PCI-scope-reducing way for Broadband providers to handle phone payments, enabling rapid implementation and immediate operational benefits.

Datatel's CryptoIVR™ payments solution offers an automated and secure way for your business to handle Phone Payments, reduce your PCI scope and enhance your customers’ card data security. When combined with the power of Global Payments, your business can achieve rapid implementation and immediate operational benefits, making for a powerful payment processing combination.

The PCI Security Standards Council has just made it easier for businesses to check if they’re meeting the latest security standards by releasing updated Self-Assessment Questionnaires (SAQs) for PCI DSS v4.0.1.

Strengthening Web Application Security with Behavior-Based Defenses: Meeting PCI 4.0 eSkimming Requirements 6.4.3 and 11.6.1.

IVR Payments are a great way for businesses to accept payments over the phone in a way that is fully automated, available 24-7, and secure. With IVR Payments Solutions you can offer your customers the convenience of easily paying by phone while you enjoy the security of knowing you are PCI compliant!

Protecting sensitive payment data accepted over the phone while managing PCI compliance can be overwhelming. That is why Datatel now offers a bundled services solution that provides a simple, powerful way to secure your payments by Phone while reducing your PCI compliance workload.

Datatel's CryptoIVR™ payments solution, combined with CardConnect CardPointe payment processing, provides an automated, secure, and PCI-scope-reducing way to handle phone payments, enabling rapid implementation and immediate operational benefits.