Datatel’s CryptoIVR™ IVR payments solution offers an automated and secure way for your business to handle Phone Payments, reduce your PCI scope, and enhance your customers’ card data security. When combined with the power of CHR Solutions – Omnia360e your Broadband business will achieve rapid implementation and immediate operational benefits, making for a powerful billing platform combination.
The Power of CryptoIVR Payments
CHR Solutions – Omnia360e: A Powerful Billing Platform for Broadband Businesses
Omnia360e revolutionizes the OSS/BSS market by enhancing the efficiencies and processes of customer service providers (CSP). Omnia360e is an open platform that offers extensive, customizable e-commerce capabilities including one-touch self-service tools to provide the optimal customer experience and automated functionality. The platform supports seamless API integration with rapidly evolving generative artificial intelligence (AI) applications, lead-generation, and a fully automated billing process.
The Benefits of Connecting CryptoIVR with CHR Solutions – Omnia360e
Datatel’s CryptoIVR connection with CHR Solutions – Omnia360e helps Broadband businesses unlock several key benefits: :
- Fast Implementation: The integration between CryptoIVR and CHR Solutions – Omnia360e is designed to offer rapid deployment. With built-in compatibility, your business can go live with this phone payment solution in a matter of days, not weeks. This fast implementation saves both time and resources, allowing you to focus on serving your customers.
- Enhanced Customer Experience: CryptoIVR provides a seamless experience for your customers, allowing them to make payments easily over the phone without needing to interact with a live agent, and there is an Agent Assisted version as well. When paired with CHR Solutions – Omnia360e ‘s reliable billing platform, your business can offer a quick, smooth, and secure payment experience that enhances customer satisfaction.
- Secure By-Phone Payment Processing: Both CryptoIVR and CHR Solutions – Omnia360e prioritize security. CryptoIVR removes sensitive payment data from the hands of staff and business environment. This layer of protection significantly reduces your PCI scope and mitigates the risks associated with handling payment data.
- Streamlined PCI Compliance: Achieving PCI compliance can be complex and costly but integrating Datatel’s CryptoIVR with CHR Solutions – Omnia360e helps simplify this process. By automating phone payments and leveraging CHR Solutions – Omnia360e ‘s secure billing platform, your business can meet PCI compliance requirements with minimal effort, reducing the burden on your internal team.
- Scalability for Growing Businesses: As your business grows, your payment processing needs evolve. The combined solution of CryptoIVR and CHR Solutions – Omnia360e offers the scalability required to meet increasing transaction volumes. Whether you’re a small business just starting out or a larger enterprise looking to scale, the integration can grow with your business.
The combination of Datatel’s CryptoIVR and CHR Solutions – Omnia360e is a game-changer for businesses looking to enhance their over-the-phone payment processes quickly and securely. With fast implementation, enhanced security, and simplified PCI compliance, this is an ideal solution for businesses using CHR Solutions – Omnia360e. By automating phone payments with Datatel’s IVR Payments and leveraging CHR Solutions – Omnia360e ‘s powerful platform, businesses can focus on growth while providing a top-notch payment experience for their customers.
As a PCI SSC Associate Participating Organization, Datatel is here to support your business with PCI compliance. We don’t just help you implement PCI-compliant IVR payments; we can become your partner throughout the entire compliance journey. Our solutions, expert guidance, and tailored services make PCI compliance easier, helping you reduce risk and minimize your PCI scope. Combine CryptoIVR for CHR Solutions – Omnia360e with PCI Navigator to simplify your PCI compliance journey!
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
