Miami, Florida / Toronto, Canada (September 12, 2024)
Datatel, a leader in secure payment solutions, has announced the launch of new bundled service offerings that combine the power of its cutting-edge IVR Payments platform, CryptoIVR, with the robust PCI compliance support provided by PCI Navigator. These bundles are designed to not only help merchants effectively de-scope and de-risk their phone payment environments but also simplify their journey toward achieving full PCI compliance across all their payment channels.
Innovative Solutions for a Secure Future
Datatel’s new bundles deliver a comprehensive approach to payment security and compliance, addressing the growing need for businesses to protect customer credit card data and meet stringent Payment Card Industry regulatory requirements. By integrating CryptoIVR, an advanced IVR Payment solution that ensures sensitive payment data never touches a merchant’s network and its never handled by merchants’ staff with PCI Navigator’s expert guidance and support, Datatel empowers businesses to focus on growth and supporting their customers while having a guided path towards PCI compliance.
Key Features and Benefits:
- CryptoIVR: Safeguards Phone payment transactions by keeping card data away from the merchant’s systems and staff, significantly reducing PCI scope and lowering the risk of data being compromised.
- PCI Navigator: Provides merchants with personalized guidance through every step of the PCI compliance process, including Self-Assessment Questionnaire (SAQ) selection, SAQ Completion Support, Annual Compliance Review and more, all while being supported by PCI Professionals.
A Simplified Path to PCI Compliance
Datatel understands that navigating PCI compliance can be a complex and time-consuming process. That’s why these service bundles are designed to make compliance as straightforward as possible. With personalized onboarding, one-on-one support from dedicated PCI Professionals, and a suite of tools tailored to each business’s unique needs, Datatel ensures that merchants are equipped to meet their compliance obligations with confidence and ease.
“By combining our industry-leading CryptoIVR platform with the comprehensive support of PCI Navigator, we’re empowering merchants to protect their customers and their businesses while simplifying one of the most complex regulatory journeys they face” said Barnard Crespi, Co-CEO of Datatel.
You can find all the information about this bundle HERE
About Datatel
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure, and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services, Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers’ payment ecosystems and advocating for payment security standards globally.
Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come
Our success comes from investing in our people, our customers, our partners, and our technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
