IVR Payments are a great way for businesses to accept payments over the phone in a way that is fully automated, available 24-7, and secure. With IVR Payments Solutions you can offer your customers the convenience of easily paying by phone while you enjoy the security of knowing you are PCI compliant!
Our goal today is to simplify this process of buying an IVR Payments solution for the first time with an approach that has worked well for many organizations.
As a first-time buyer you may have experienced paying using an IVR Payment system. Behind this simple experience, each merchant has their own specific payment processing needs and desired customer experience that go into setting up their own IVR Payment system.
Your choices when buying an IVR Payments solution range from choosing a basic off-the shelf service to building out a fully customized solution that meets pretty much any specific requirements that you can envision.
Diving into the world of customized solutions is great if your organization has the resources, time and is willing to invest some effort into working with your IVR Payments partner to tailor your solution. But if you have very basic payment processing needs or have an urgent need to automate your phone payments right away then you may want to consider starting out with an off-the shelf solution that offers the ability to accept self-serve payments by phone, using credit and debit cards only, without any bells or whistles. This can be set up rapidly and with minimal effort and cost.
This approach enables you to immediately reduce your risks and effort from staff accepting payments by phone, and helps you with your PCI compliance, and puts you in a better position to move forward with a more tailored solution later if need be. You may even find that an economical out-of-the box IVR Payments application is all that your organization really needs right now!
Ready to Simplify Your Payment By Phone Process?
Whether you’re looking for a basic off-the-shelf IVR Payment solution or a customized system tailored to your unique needs, we’ve got you covered. Start streamlining your phone payments today, ensure PCI compliance, and reduce the burden on your staff. Don’t wait—take the first step toward secure, automated payments now. Contact us to discuss the best IVR Payment solution for your business!
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What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
