News Release
Miami, FL (March 22, 2010)
Datatel Inc., a leader in IVR Hosted, Managed Services and Telephony Automation Solutions, announced the introduction of its PCI Compliant Hosted Telephone Credit Card Payment Gateway Service.
Datatel’s Hosted Telephone Credit Card Payment Gateway provides business and organizations with the ability to automate processing of payments over the telephone 24/7, while meeting Payment Card Industry (PCI) security requirements.
As a hosted solution, Datatel provides a telephone payment platform, secure connectivity to credit card processors, secure connectivity to back-office systems, plus a Payment Card Industry (PCI) compliant environment and dedicated support.
“As a telephone hosted solution, and by working major credit card processors, we are removing the barriers that have prevented business and organizations from implementing secure payments by phone, as an option to its customers, donors, members and patients”, said Barnard Crespi Datatel CEO.
In addition to cost savings, customers also benefit from having access to the latest technology, a PCI compliant environment and dedicated support. By avoiding the time commitment of dedicating development resources, keeping up with card industry security requirements, hardware and telecommunition infrastructure; customers enjoy rapid and worry free implementation.
About Datatel
Datatel is a communications technology company that delivers managed hosted Interactive Voice Response solutions. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone.
Datatel helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements.
Datatel’s IVR success comes from over 14 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility and the ability to integrate into a wide range of emerging technologies.
Company Web Site: www.datatel-systems.com
We’re Here to Help
Call 1 800 831 6660 or
What our clients are saying about us
“Never any issues with you guys! Things just work.”
“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”
“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”
“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”
“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”
“Great team to work with. I look forward to utilizing some additional capabilities in the future.”
“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”
“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”
“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”
