Talk to a Specialist
800-831-6660

Automated Payment Reminders

Automated Voice and TXT
Message Reminders

Automate your bill payment reminders and get paid on time!

Accelerate your accounts receivable and reduce costs

With Datatel’s Reminders you will have at your fingertips all the tools needed for you to scale your bill payment communication and accelerate your accounts receivable collections.

Datatel’s Reminders enables you to deliver friendly payment reminders to your customers by employing a combination of Voice (IVR) and Text Messages (SMS) designed to speed up, customize and simplify your accounts receivable collections.

With Datatel’s Reminders you can:
  • Improve Your Cash Flow: Accelerate your invoice-to-payment time and reduce the number of accounts that go to collections
  • Save money. Datatel’s Reminders get the job done at a fraction of the cost of mail reminders, calls from your accounts receivable team, or your collection agency
  • Direct Payments to all your payment channels providing your customers with the flexibility of paying bills when it’s convenient to them.
  • Stay in constant and effective communication with your customers. Datatel’s Reminders allows you to choose the message content and delivery schedule.
  • Improve Customer Satisfaction: Proactively engage customers with payment reminders instead of waiting for accounts to turn delinquent. Your customers will appreciate the soft collection approach resulting in a better overall customer experience.

Datatel makes getting started as simple as possible by helping you select which plan below best fits your business needs:

Reminders Express

  • Allows you to choose from a library of voice and text messaging payment reminder templates OR we will tailor these to your specific needs
  • Professionally recorded to reflect your branding
  • Live Person and Voice Mail detection to optimize the recipients call experience
  • Web based scheduler. Choose the content template (voice and TXT), upload your AR file, schedule and forget
  • Web based reporting
  • Get results in real time

Reminders PRO

All the features included in the Express, plus
  • Programmatic Voice and TXT Message delivery to maximize results
  • Fully automated AR file exchange and scheduler.
  • Flexible data exchange with your in-house systems
Combine with IVR Payments (Pay-By-Phone) enabling your customer to make a payment following the reminder call/text messages over the telephone 24/7 in a PCI Compliant environment. Learn More »

We’re Here to Help

Call 1 800 831 6660
or

What our clients are saying about us

We, Standard Life, very much appreciated Datatel's expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.

Anne Pennell
VP, Customer Services Operations, Standard Life