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Automated Payment Reminders

Accelerate your accounts receivable and reduce costs

Deliver friendly, automated payment reminders to your customers by using a combination of Voice (IVR) and Text Messages (SMS) designed to accelerate your accounts receivable collections.

Getting started is simple. Choose from a library of available payment reminder templates or create your own. Upload your AR files with an easy to use web portal, connect your billing software directly with the use of a real-time API or synchronize your AR files using secure FTP (SFTP/SSH).

  • Improve Your Cash Flow: Accelerate your cash flow and reduce the number of accounts that go to collections.
  • Cost Effective: A fraction of the cost of mail reminders, calls from your A/R representatives or your collection agency.
  • Flexible A/R data Integration: Upload your A/R files using Datatel’s easy to use Web Portal. You can also transmit your A/R files using secure FTP transfer or connect your billing and account software with the use of a real-time API.
  • IVR Payments Integration: Leverage Datatel’s IVR Payments Platform enabling your customers to make a payment following the reminder call/text messages over the telephone 24/7 in a PCI Compliant environment.
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  • Constant Communication: Provides you with an effective method to stay in touch with your customers. You choose the message content and delivery schedule.
  • Customer Satisfaction Improvement Tool: Proactively engage customers with payment reminders instead of waiting for accounts to turn delinquent. Customers appreciate the soft collection approach resulting in a better overall customer experience.

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What our clients are saying about us

My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.

Ryan McCullough
Marketing Manager, Aegon Direct