Cybersecurity and
PCI Payment Security Services

Organizations are in a continuous struggle to ensure that all necessary safeguards are in place to protect their valuable information from external and internal security threats alike. At Datatel, it is our goal to ensure that our clients are prepared to successfully navigate the ever-changing Cybersecurity and payment security landscape. In partnership with Secured Net Solutions we provide our customers with tailor made services and solutions that ensure that they will always be prepared for and able to respond to information security threats.

Our team’s depth of expertise and breadth of capability in advanced technology is founded upon real-world experience, combined with solid technical training and continuous skill development. Our philosophy and core business align directly with the critical components required to assist our clients in establishing a more secure infrastructure and overall security posture.

PCI DSS Compliance Services – Payment Technology Is Changing The Way That Commerce Is Conducted

READINESS
  • Comprehensive scoping
  • Compliance analysis and roadmaps
  • Fundamentals training
  • Project management
IMPLEMENTATION
  • Merchant and service provider submissions
  • Self-assessment questionnaires
  • Reports on compliance
MAINTENANCE
  • Sustainment programs
  • Maturity models
  • Optimization plans
  • Continuous control monitoring

Cybersecurity Consulting – Helping you to accurately assess your organization’s current security profile

CYBERSECURITY GAP ASSESSMENT
  • Staff Interviews
  • Discuss/review existing policies, procedures, and guidelines
  • Identification of gaps and recommendations for remediation
DETAILED CYBERSECURITY GAP ASSESSMENT
  • Documentation review
  • Staff Interviews
  • Data Center Walkthrough

Technical Services – Reduce Business Risk By Testing Evolving Threat Vectors

PENETRATION TESTING & VULNERABILITY ASSESSMENT
  • Web application testing
  • Network testing
  • Mobile device and application testing
INCIDENT RESPONSE AND FORENSICS
  • Security incident management
  • Identification and containment
  • Eradication and recovery
  • Lessons learned and reporting
SECURITY TRAINING
  • Security awareness
  • Secure software development
  • Anti-phishing, anti-social engineering
  • Annual security training for compliance
SECURE CODE REVIEW
  • Input validation and sanitization
  • Secure by design techniques
  • Secure SDLC practices

Managed Security Services – Managed Security Services Allow Clients To Focus On Business

MANAGED SECURITY: NETWORK
  • Next-Gen firewall protection
  • High performance, low impact server security
  • Flexible, scalable licensing model
  • Centralized Management and reporting
MANAGED SECURITY: ENDPOINT
  • Deep learning malware detection
  • Extremely small footprint
  • Root cause analysis
  • Signatureless detection
  • CryptoGuard anti-exploit technology prevents malicious encryption without user intervention.
LOG MANAGEMENT SOLUTIONS
  • Centralized log aggregation and analysis
  • Log management and reporting
  • File Integrity Monitoring
THREAT HUNTING
  • Alerting to real time threats
  • Lateral movement detection
  • Privileged insider threat visibility
  • Multi-point threat detection

We’re Here to Help

What our clients are saying about us

“Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

“Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

“We’re happy with the IVR Payment system and it has been working well for us. Recently we also setup your newest SMS (text) receipts and found it to work great.”

IT Manager

“I want to command you and your team at Datatel on the job just completed for Tele-Response Center. The attention to detail and professionalism with which you approached the project was exemplary and greatly appreciated especially considering the several applications that needed to be implemented on short notice. Thanks again for your assistance getting this project off the ground so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

“My team and I would like to commend Datatel on creating an IVR application that adds great value to our new Travel product. Your knowledge, input and expertise in IVR scripting, call flow management and overall IVR logistics made the development and implementation stages extremely easy to manage. Thank you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

“Great team to work with. I look forward to utilizing some additional capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

“We are very grateful for many years of mutually beneficial business relationship with Datatel and for impeccable customer service we have received during these years.”

Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance