From Accepting Credit Cards Over the Phone to Virtual Terminals: Ensuring PCI Compliance and Reducing Risks

Posted: Nov 12, 2024

Having staff accept credit card payments over the phone can be a convenient option for businesses and organizations, but it also brings with it specific security obligations under the Payment Card Industry Data Security Standard (PCI DSS). For organizations that manually enter customer credit card data into a virtual terminal (VT), compliance isn’t just about using a PCI-compliant virtual terminal or PCI compliant card entry application; it begins well before the card information is keyed in. Let’s explore what the PCI DSS requires for handling these transactions, particularly under the Self-Assessment Questionnaire (SAQ) C-VT, and discuss some alternatives that can reduce your PCI compliance burden.

How Datatel CryptoIVR™ Payments Connects with CHR Solutions – Omnia360e For a Seamless and Quick IVR Payments Implementation

Posted: Nov 03, 2024

Datatel's CryptoIVR™ payments solution, combined with CHR Solutions – Omnia360e powerful customer care and billing tool, provides an automated, secure, and PCI-scope-reducing way for Broadband providers to handle phone payments, enabling rapid implementation and immediate operational benefits.

How Datatel CryptoIVR Payments Connects with Global Payments For a Seamless and Quick IVR Payments Implementation

Posted: Nov 03, 2024

Datatel's CryptoIVR™ payments solution offers an automated and secure way for your business to handle Phone Payments, reduce your PCI scope and enhance your customers’ card data security. When combined with the power of Global Payments, your business can achieve rapid implementation and immediate operational benefits, making for a powerful payment processing combination.

New PCI SAQs for PCI v4.0.1

Posted: Oct 16, 2024

The PCI Security Standards Council has just made it easier for businesses to check if they’re meeting the latest security standards by releasing updated Self-Assessment Questionnaires (SAQs) for PCI DSS v4.0.1.

Source Defence How It Works – Meeting PCI 4.0 eSkimming Requirements 6.4.3 and 11.6.1

Posted: Oct 03, 2024

Strengthening Web Application Security with Behavior-Based Defenses: Meeting PCI 4.0 eSkimming Requirements 6.4.3 and 11.6.1.

IVR Payment Solutions for First-Time Buyers

Posted: Sep 10, 2024

IVR Payments are a great way for businesses to accept payments over the phone in a way that is fully automated, available 24-7, and secure. With IVR Payments Solutions you can offer your customers the convenience of easily paying by phone while you enjoy the security of knowing you are PCI compliant!

Secure Your Business with Hassle-Free IVR Payments and PCI Compliance

Posted: Sep 09, 2024

Protecting sensitive payment data accepted over the phone while managing PCI compliance can be overwhelming. That is why Datatel now offers a bundled services solution that provides a simple, powerful way to secure your payments by Phone while reducing your PCI compliance workload.

How Datatel CryptoIVR Payments Connects with CardConnect CardPoint – Seamless and Quick IVR Payments Implementation

Posted: Aug 28, 2024

Datatel's CryptoIVR™ payments solution, combined with CardConnect CardPointe payment processing, provides an automated, secure, and PCI-scope-reducing way to handle phone payments, enabling rapid implementation and immediate operational benefits.

Keeping Donor Data Safe: Simple PCI Guidelines for Nonprofits

Posted: Aug 21, 2024

Learn simple PCI guidelines to help nonprofits protect donor data and secure credit card transactions, ensuring compliance with Payment Card Industry Data Security Standards (PCI DSS)

The Need and Benefits of Upgrading Payment Systems for Ontario Hospitals

Posted: Aug 13, 2024

Hospitals in Ontario play a crucial role in delivering quality healthcare to the community. However, behind the scenes, many of these institutions still struggle with outdated financial processes, particularly when it comes to managing patient payments. In an era where efficiency is key, continuing to rely on manual account reconciliation not only creates unnecessary work but also leaves room for significant errors. Fortunately, there’s a straightforward solution: upgrading payment systems to integrate with existing business systems.

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Ryan McCullough, Marketing Manager, Aegon Direct

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Bob Griffin, VP of Operations, MedA/Rx

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Director of Student Accounts

“We, Standard Life, very much appreciated Datatel’s expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

“This was one of the best implementations I have been a part of. The communication was excellent and everything was responded to and dealt with swiftly. A real pleasure. We are looking forward to the impact this will have on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance
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